Wartungsvertrag Service Level Agreement
When it comes to ensuring the longevity of your company`s equipment, it`s important to have a maintenance contract in place. This contract, often called a wartungsvertrag or service level agreement (SLA), outlines the terms and conditions of the maintenance services offered by the company and the expectations of the customer. In this article, we`ll explore the key elements of a wartungsvertrag or SLA and why they`re crucial for businesses.